Información del paciente

Artículos para llevar a su primera visita:

  • Identificación con foto
  • Tarjeta(s) de seguro médico
  • Tarjeta de seguro Social
  • Comprobante de ingresos para el descuento del programa de tarifas móvil
  • Historia médica o dental
  • Expedientes médicos si es nuevo en la práctica o tiene una reciente admisión en el hospital o visita a la sala de emergencias
  • Para calificar para la escala móvil de tarifas, deberá traer información de ingresos, incluidos los últimos tres talones de pago o 4 cheques de pago
  • Lista de medicamentos que toma actualmente y/o frascos de medicamentos
  • Padre adoptivo o abuelo: Se requieren documentos de tutor o custodia que muestren la custodia del niño
  • Tutor adulto: Se requiere poder notarial

Citas vs. Walk-ins

Se prefieren las citas, pero no son necesarias para necesidades médicas urgentes. Si desea que lo atiendan sin una cita, llame o pase por el centro. A menudo, puede trabajar entre citas programadas con el primer proveedor disponible. Los pacientes con cita previa serán atendidos en primer lugar, excepto en situaciones de urgencia médica.

Formularios para pacientes nuevos
Folleto PCMH - Inglés
Folleto PCMH – Español

Cancelación de cita
Para servir mejor a todos nuestros pacientes, tiene varias formas de notificarnos si no puede asistir a su cita. Llame a nuestro Centro de llamadas al 866-234-8534 para notificarnos y reprogramar su cita o puede cancelarla por mensaje de texto respondiendo a su recordatorio de cita como se indica.

Fuera de horas
Un proveedor está de guardia cuando los Centros están cerrados. Puede comunicarse con un médico llamando al 866-234-8534 y el servicio de contestador se comunicará con el proveedor por usted.

Emergencias
Si tiene una emergencia, llame al 911 o vaya a la sala de emergencias del hospital más cercano.

Tarifas y seguros aceptados

A los pacientes sin seguro se les ofrecen servicios con descuento a través de un proceso de verificación de ingresos. CFHC acepta la asignación de Medicare, Medicaid y MediPass, Florida Kid Care y Healthy Kids, Compensación para trabajadores y otros seguros privados. CFHC también participa en una lista de PPO y una lista selecta de HMO. Estos incluyen, entre otros: WellCare, United Healthcare, Tricare, Three Rivers Network, Rockport Healthcare, Polk Healthcare, Netpass, Medicare Railroad, Medicare, Focus Healthcare w/c, First Health Network, HealthEase, Citrus HealthCare, Blue Cross / Blue Shield W/C, Blue Cross/Blue Shield, Beech Street, Amerigroup. Sus preguntas serán respondidas con gusto con respecto a nuestra participación con su compañía de seguros. Se espera el pago de su visita médica/dental en el momento del servicio.

Patient’s Rights and Responsibilities – Florida law requires that your health care provider or health care facility recognize your rights while you are receiving medical care and that you respect the health care provider’s or health care facility’s right to expect certain behavior on the part of patients. You may request a copy of the full text of this law from your health care provider or health care facility. A summary of your rights and responsibilities follows:

A patient has the right to be treated with courtesy and respect, with appreciation of his or her individual dignity, and with protection of his or her need for privacy.

A patient has the right to a prompt and reasonable response to questions and requests.

A patient has the right to know who is providing medical services and who is responsible for his or her care.

A patient has the right to know what patient support services are available, including whether an interpreter is available if he or she does not speak English.

A patient has the right to bring any person of his or her choosing to the patient-accessible areas of the health care facility or provider’s office to accompany the patient while the patient is receiving inpatient or outpatient treatment or is consulting with his or her health care provider, unless doing so would risk the safety or health of the patient, other patients, or staff of the facility or office or cannot be reasonably accommodated by the facility or provider.

A patient has the right to know what rules and regulations apply to his or her conduct.

A patient has the right to be given by the health care provider information concerning diagnosis, planned course of treatment, alternatives, risks, and prognosis.

A patient has the right to refuse any treatment, except as otherwise provided by law.

A patient has the right to be given, upon request, full information and necessary counseling on the availability of known financial resources for his or her care.

A patient who is eligible for Medicare has the right to know, upon request and in advance of treatment, whether the health care provider or health care facility accepts the Medicare assignment rate.

A patient has the right to receive, upon request, prior to treatment, a reasonable estimate of charges for medical care.

A patient has the right to receive a copy of a reasonably clear and understandable, itemized bill and, upon request, to have the charges explained.

A patient has the right to impartial access to medical treatment or accommodations, regardless of race, national origin, religion, physical handicap, sex, gender, gender identity, sexual orientation, and source of payment.

A patient has the right to treatment for any emergency medical condition that will deteriorate from failure to provide treatment.

A patient has the right to know if medical treatment is for purposes of experimental research and to give his or her consent or refusal to participate in such experimental research.

A patient has the right to express grievances regarding any violation of his or her rights, as stated in Florida law, through the grievance procedure of the health care provider or health care facility which served him or her and to the appropriate state licensing agency.

A patient is responsible for providing to the health care provider, to the best of his or her knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to his or her health.

A patient is responsible for reporting unexpected changes in his or her condition to the health care provider.

A patient is responsible for reporting to the health care provider whether he or she comprehends a contemplated course of action and what is expected of him or her.

A patient is responsible for following the treatment plan recommended by the health care provider.

A patient is responsible for keeping appointments and, when he or she is unable to do so for any reason, for notifying the health care provider or health care facility.

A patient is responsible for his or her actions if he or she refuses treatment or does not follow the health care provider’s instructions.

A patient is responsible for assuring that the financial obligations of his or her health care are fulfilled as promptly as possible.

A patient is responsible for following health care facility rules and regulations affecting patient care and conduct.

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